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Frequently Asked Questions

  • Find an answer to your questions here.

1. What is the minimum and maximum loan amount?

  1. Minimum $50
  2. Maximum $5,000
  3. Depending on the product required
2. What are the requirements for one to access a loan?

  1. Your national Identity Document/ Passport or Driver’s License
  2. Stamped three months latest bank statements if required
  3. Latest pay slips within the last three months or proof of income
  4. Proof of residence
  5. Confirmation letter of employment by employer if required
  6. Guarantor if required
  7. Depending on the product required
3. How will my loan be paid?

  • #The money is transferred into your bank account/beneficiary’s bank account or wired through mobile money platforms or cash.

4. Do you charge interest?

  • #Yes it is charged per month depending on the loan product.

5. What are the repayment periods?

  • #Depending on your credit history you may qualify up to 1 year

6. Do I need to bring security?

  • #Yes , security may be required depending on the type of the loan and loan required. Mostly for collateral based loans

7. How frequent am I expected to make repayments?

  • #Monthly equal instalments.

8. Can I settle the loan amount in advance?

  • #Yes, and there are no penalty charges for early settlement.

9. Am I allowed to access another loan?

  • #Yes, but only after full repayment of previous loan and then you can re-apply or get a top up after paying three instalments of the current running loan

10. Can we apply for a loan as a group or organization?

  • #Yes, you can apply.